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Consumer Education & Advocacy Unit
Event Survey
1.
Name of Event:
2.
Date of Event:
January
February
March
April
May
June
July
August
September
October
November
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
2011
2012
2013
3.
Prior to attending this event, had you heard of the Maryland Insurance Administration (MIA)?
Click One
No
Yes
If yes, how did you find out about the MIA?
(Please check all that apply.)
MIA website
Insurance Agent
www.maryland.gov
Attorney
Internet
Legislator
Radio/Television
Other government agency
Newspaper
Outreach Event (Fair, Community Event,
Trade Show, Presentation, etc.)
Telephone Book
Friend/Family
Used MIA before
Health Care Provider
Other
(please specify)
Insurance Company
Insurance Policy
4.
Have you ever used the services of the MIA?
Click One
No
Yes
5.
Will you use the services of the MIA in the future, if you have an insurance question or problem?
Click One
Unsure
No
Yes
6.
Have you used any of the MIA brochures?
Click One
No
Yes
If yes, check each brochure that you have read and indicate how helpful the brochure was to you.
Brochure
Very Helpful
Helpful
Not Helpful
Not Applicable
Insurance Assistance for Maryland Consumers
A Consumer Guide to Annuities
A Consumer Guide to Auto Insurance
Auto Insurance - A Comparison Guide to Rates
A Consumer Guide to Auto Insurance for Teens
& Young Adults
A Consumer Guide to Insurance for Boats and
Personal Watercraft
A Business Owners Guide to Commercial
Insurance
A Consumer Guide to Farm Insurance
An Insurance Preparedness Guide for Natural
Disasters
A Consumer Guide to Health Insurance
Annual Premiums for Medicare Supplement
Policies
A Consumer Guide to Prescription Drug Plans
A Consumer Guide to Homeowners Insurance
Homeowners Insurance - A Comparison Guide
to Rates
Why Renters Insurance is a Good Idea
A Consumer Guide to Insurance Fraud
A Consumer Guide to Life Insurance
Life Insurance for Military Personnel
Consumer Guide to the Maryland Long-Term
Care Insurance Partnership Program
Comparison Guide to Maryland Medical
Professional Liability Insurance Rates
A Consumer Guide to Title Insurance
7.
Was the representative at the event able to answer your questions?
Click One
No
Yes
8.
Were you satisfied with the service you received?
Click One
Unsure
No
Yes
Comments:
9.
Will you tell your friends and family about the MIA?
Click One
No
Yes
10.
Please provide any suggestions you have to improve our service.
11.
Any other comments:
