Market Conduct Exams

The Compliance Unit reviews insurance company operations to determine how the company operates in the market place. The examiners' review includes, but is not limited to, sales practices, advertising materials, underwriting practices and claims handling practices. Examinations often help alert companies to problems and serve as a form of consumer protection. The resulting examination report presents a detailed analysis of a company's general business practice. In 1999, the agency began to focus on conducting Target examinations, which focus on a specific statute, regulation or business practice.

Final examination reports are posted beginning with those issued since January 1, 2002. Reports prior to 2002 must be requested in writing from the Public Information Act Coordinator and photocopy fees may be charged.

Life & Health





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