Insurer Good Faith Requirements
A Maryland consumer who has a property and casualty insurance policy (property and casualty insurance includes automobile, homeowners, fire and/or dwelling, inland marine, commercial liability policies) that was issued, sold or delivered in Maryland and believes that his/her property and casualty insurer failed to act in good faith in making a decision regarding his/her first-party insurance claim may seek special damages against the insurer by filing a civil complaint, in addition to or in place of filing an administrative consumer complaint with the Maryland Insurance Administration (MIA).
Case Decisions (27-1001)
In July 2008, the MIA began to issue written opinions in 27-1001 cases regarding questions of good faith on the part of property and casualty insurers in first party claims. Cases are listed in sequential order and missing numbers represent those cases that were withdrawn, settled or not within the jurisdiction of 27-1001. For other information regarding these cases, please call or file a request for documents under the Maryland Public Information Act. Refer to other administrative actions by this agency under Orders.
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Draft Regulation for Comment
General Background
 | General Instructions for Filing a Civil Complaint
27-1001 Civil Complaint Process |
| Civil Complaint Case Information Sheet
Form to file 27-1001 cases |
| Chapter 150
SB 389 as enrolled The law that created the administrative process for these civil filings. |
| Emergency Regulations
COMAR 31.08.11 being enacted by the MIA to implement this process |
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Bulletins to Industry
| Amended Reporting Instructions
January 15, 2008 Property and Casualty 08-02 For Cases under 27-1001 of the Insurance Article and 3-1701 of the Courts and Judicial Proceedings Article Excel Forms can be found under Insurer Good Faith Requirements |
| Implementation of SB 389
September 28, 2007 Property and Casualty 07-15 Refer to Amended Bulletin 08-02 issued January 15, 2008 for updated filing instructions |
| Notice of Disposition Filing Form
As of January 2008 This is an Excel spreadsheet that should be saved, then filled out and submitted as instructed. |
| Notice of Pending Complaint Filing Form
As of January 2008 This is an Excel spreadsheet that should be saved, then filled out and submitted as instructed. |
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Workshop Materials
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