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Insurer Good Faith Requirements
A Maryland consumer who has a property and casualty insurance policy (property and casualty insurance includes automobile, homeowners, fire and/or dwelling, inland marine, commercial liability policies) that was issued, sold or delivered in Maryland, and believes that his/her property and casualty insurer failed to act in good faith in making a decision regarding his/her first-party insurance claim, may seek special damages against the insurer by filing a civil complaint and/or an administrative consumer complaint with the Maryland Insurance Administration (MIA).
General Background
- General Instructions for Filing a Civil Complaint
27-1001 Civil Complaint Process - Civil Complaint Case Information Sheet
Form to file 27-1001 cases - Chapter 150
SB 389 as enrolled
The law that created the administrative process for these civil filings. - Emergency Regulations
COMAR 31.08.11 being enacted by the MIA to implement this process
Bulletins to Industry
- Amended Reporting Instructions
January 15, 2008
Property and Casualty 08-02
For Cases under 27-1001 of the Insurance Article and 3-1701 of the Courts and Judicial Proceedings Article
Excel Forms can be found under Insurer Good Faith Requirements - Implementation of SB 389
September 28, 2007
Property and Casualty 07-15
Refer to Amended Bulletin 08-02 issued January 15, 2008 for updated filing instructions - Notice of Disposition Filing Form
As of January 2008
This is an Excel spreadsheet that should be saved, then filled out and submitted as instructed. - Notice of Pending Complaint Filing Form
As of January 2008
This is an Excel spreadsheet that should be saved, then filled out and submitted as instructed.