Contacts
Consumers (Questions, Complaints, Outreach, Publications)
Note: To file a complaint, please use the online forms on the File A Complaint page.
Issue |
Name |
Title |
Phone |
|
|---|---|---|---|---|
| Consumer Questions or Complaints about Life, Health, Disability, Long-Term Care Insurance and Annuities | Mary Kwei | Chief Investigator, Life & Health | 410-468-2244 | Email Us |
| Consumer Questions or Complaints about Auto, Homeowners, Business, Property and Casualty Insurance | Robert Baron | Director, P&C Complaints | 410-468-2340 | Email Us |
| Consumer Education* — to obtain copies of brochures, schedule a speaker or request participation at an event. *Producers seeking CE information should see box below. |
Joy Hatchette | Associate Commissioner, CEAU | 410-468-2029 | Email Us |
Insurance Producer (Agent/Broker) Licensing - Entities and Individuals that Market/Sell Insurance
Issue |
Name |
Title |
Phone |
|
|---|---|---|---|---|
| Questions about obtaining or renewing a Third Party Administrator, Viatical Settlement/Provider, or Motor Vehicle Rental Company/Franchisee license/registration | Shelley Taylor | Licensing Supervisor | 410-468-2411 | Email Us |
| Questions about obtaining or renewing a Title Insurance Producer, Insurance Adviser, or Surplus Lines Broker license/registration | Cormilla Walker | Title Licensing Supervisor | 410-468-2411 | Email Us |
| Questions about obtaining or renewing an Insurance Producer, Public Adjuster, Motor Club Representative or Portable Electronics Insurance license/registration | Valeria Williams | Director of Producer Licensing | 410-468-2411 | Email Us |
| Questions about Continuing Education for producers | Valeria Williams | Director of Producer Licensing | 410-468-2411 | Email Us |
Insurance Fraud Division
Note: To report insurance fraud, contact the Fraud Hotline at 1-800-846-4069.
Issue |
Name |
Title |
Phone |
|
|---|---|---|---|---|
| Insurance Fraud Division | James Steven Wright | Chief Investigator | 410-468-3909 | Email Us |
Insurance Company Licensing, Financial Examinations & Analysis
Issue |
Name |
Title |
Phone |
|
|---|---|---|---|---|
| Annual Statements | Gorina Moody | Examination & Auditing | 410-468-2106 | Email Us |
| Company Licensing | Sherry Durandetto | Director, Company Licensing | 410-468-2131 | Email Us |
| Financial Examinations | Don Crawley | Chief Examiner | 410-468-2129 | Email Us |
| Financial Analysis | Lynn Beckner | Chief Financial Analyst | 410-468-2126 | Email Us |
Company and Producer Compliance and Enforcement (Market Conduct)
Issue |
Name |
Title |
Phone |
|
|---|---|---|---|---|
| Producer Enforcement | Don Thompson | Chief, Enforcement Officer | 410-468-2242 | Email Us |
| Property & Casualty Examinations | Jason Decker | Chief, Market Conduct Examiner, Property & Casualty | 410-468-2321 | Email Us |
| Life & Health Examinations | Vacant | Chief, Market Conduct Examiner, Life & Health | 410-468-2229 | Email Us |
Life & Health Rates and Policy Form Filings
Issue |
Name |
Title |
Phone |
|
|---|---|---|---|---|
| Actuarial Health Rates | Craig Prem | Actuarial Assistant | 410-468-2046 | Email Us |
| Form Filing — Annuities, Credit Insurance, Life Insurance | Marion Mashburn | Supervisor, Forms Review | 410-468-2170 | Email Us |
| Form Filing — Health Insurance | Fern Thomas | Supervisor, Forms Review | 410-468-2170 | Email Us |
| Form Filing — HMO & Managed Care | Ellen Woodall | Chief Administrator | 410-468-2170 | Email Us |
| Form Filing — Life Insurance | Marion Mashburn | Supervisor, Forms Review | 410-468-2170 | Email Us |
| Guaranty Fund — Life & Health | Brenda Wilson | Associate Commissioner | 410-468-2170 | Email Us |
Medical Directors for HMOs & Private Review Agents (Utilization Review)
Issue |
Name |
Title |
Phone |
|
|---|---|---|---|---|
| Medical Director & Private Review Agent Certification | Ellen Woodall | Chief Administrator | 410-468-2170 | Email Us |
Property & Casualty Rates and Form Filings
Issue |
Name |
Title |
Phone |
|
|---|---|---|---|---|
| Property & Casualty — General | Kathy Schott | Unit Manager | 410-468-2008 | Email Us |
| Property & Casualty — Administration, Surplus Lines Eligibility | Anne Christ | Chief Administrator | 410-468-2313 | Email Us |
| Questions about Submission of Filings, SERFF, Plans of Withdrawal | ||||
| Rate & Form Filing — Private Passenger and Commercial Automobile, Medical Malpractice | Marsha Hall | Review Analyst | 410-468-2314 | Email Us |
| Rate & Form Filing — Commercial Lines, Crime, Fidelity, Surety, Bonds, Warranty | Anne Christ | Chief Administrator | 410-468-2313 | Email Us |
| Rate & Form Filing — Premium Finance Companies, Motor Clubs, Mechanical Breakdown, Vehicle Service Contracts, Travel, Commercial Lines | ||||
| Rate & Form Filing — Homeowner and Dwelling Fire, Windstorm Exclusions and Moratoriums for All Lines, Refusal to Write Based Upon Geographic Location | Shirley Corbin | Review Analyst | 410-468-2316 | Email Us |
| Rate & Form Filing — Status of Filings, Appointments to Review Filings, Questions About Filing Fees and Submission of Filings | Alicia Jackson | Intake Coordinator | 410-468-2312 | Email Us |
| Risk Purchasing Group Registrations | Geraldine Howard | Administrative Assistant | 410-468-2302 | Email Us |
| Statistical Reporting — Actuarial Issues, Data Calls, Rate Guides, Workers Compensation, Medical MalpracticeOn-Line Closed Claim Reporting), Title) | Linas Glemza | Actuary | 410-468-2044 | Email Us |
Other Staff Functions
Issue |
Name |
Title |
Phone |
|
|---|---|---|---|---|
| Counsel | J. Van Lear Dorsey | Principal Counsel | 410-468-2023 | Email Us |
| Fiscal & Procurement | Jim Langford | Director, Fiscal Services | 410-468-2372 | Email Us |
| Premium Tax | Janeen Sullivan | Premium Tax Auditor | 410-468-2124 | Email Us |
| Management Information Systems | Paula Keen | Chief Information Officer | 410-468-2059 | Email Us |
| Public Affairs, Media Relations | Vivian D. Laxton | Director, Public Affairs | 410-468-2007 | Email Us |
| Web Content | Vivian D. Laxton | Director, Public Affairs | 410-468-2007 | Email Us |
| Webmaster | Olga Chernoff | Webmaster | 410-468-2053 | Email Us |
| Human Resources | Tracey Dailey | Director, Human Resources | 410-468-2463 | Email Us |
| Government Relations | Tinna Quigley | Director, Government Relations | 410-468-2202 | Email Us |
| Regulations | Katrina Lawhorn | Regulations and Facilities Supervisor | 410-468-2450 | Email Us |
