Contacts

Consumers (Questions, Complaints, Outreach, Publications)

Note: To file a complaint, please use the online forms on the File A Complaint page.

Issue

Name

Title

Phone

Email

Consumer Questions or Complaints about Life, Health, Disability, Long-Term Care Insurance and Annuities Mary Kwei Chief Investigator, Life & Health 410-468-2244 Email Us
Consumer Questions or Complaints about Auto, Homeowners, Business, Property and Casualty Insurance Robert Baron Director, P&C Complaints 410-468-2340 Email Us
Consumer Education* — to obtain copies of brochures, schedule a speaker or request participation at an event.
*Producers seeking CE information should see box below.
Joy Hatchette Associate Commissioner, CEAU 410-468-2029

Email Us

 

 

 

Insurance Producer (Agent/Broker) Licensing - Entities and Individuals that Market/Sell Insurance

Issue

Name

Title

Phone

Email

Questions about obtaining or renewing a Third Party Administrator, Viatical Settlement/Provider, or Motor Vehicle Rental Company/Franchisee license/registration Shelley Taylor Licensing Supervisor 410-468-2411 Email Us
Questions about obtaining or renewing a Title Insurance Producer, Insurance Adviser, or Surplus Lines Broker license/registration Beverly Grant Title Licensing Acting Supervisor 410-468-2386 Email Us
Questions about obtaining or renewing an Insurance Producer, Public Adjuster, Motor Club Representative or Portable Electronics Insurance license/registration Valeria Williams Director of Producer Licensing 410-468-2411 Email Us
Questions about Continuing Education for producers Valeria Williams Director of Producer Licensing 410-468-2411 Email Us

 

 

Insurance Fraud Division

Note: To report insurance fraud, contact the Fraud Hotline at 1-800-846-4069.

Issue

Name

Title

Phone

Email

Insurance Fraud Division James Steven Wright Chief Investigator 410-468-3909 Email Us

 

 

Insurance Company Licensing, Financial Examinations & Analysis

Issue

Name

Title

Phone

Email

Annual Statements Gorina Moody Examination & Auditing 410-468-2106 Email Us
Company Licensing Sherry Durandetto Director, Company Licensing 410-468-2131 Email Us
Financial Examinations Melissa Cain Chief Examiner 410-468-2144 Email Us
Financial Analysis Lynn Beckner Chief Financial Analyst 410-468-2126 Email Us

 

 

Company and Producer Compliance and Enforcement (Market Conduct)

Issue

Name

Title

Phone

Email

Producer Enforcement Don Thompson Chief, Enforcement Officer 410-468-2242 Email Us
Property & Casualty Market Conduct Jason Decker Chief, Market Conduct Examiner, Property & Casualty 410-468-2321 Email Us
Life & Health Market Conduct   Megan Mason Chief, Market Conduct Examiner, Life & Health 410-468-2021 Email Us
Title Market Conduct Darlene Arnold Chief, Market Conduct Examiner, Title 410-468-2354  Email Us

 

 

Life & Health Rates and Policy Form Filings

Issue

Name

Title

Phone

Email

Actuarial Health Rates Craig Prem Actuarial Assistant 410-468-2046 Email Us
Form Filing — Annuities, Credit Insurance, Life Insurance Devin Rhoad Supervisor, Life and Annuities 410-468-2223 Email Us
Form Filing — Health Insurance Fern Thomas Supervisor, Forms Review 410-468-2170 Email Us
Form Filing — HMO & Managed Care Ellen Woodall Chief Administrator 410-468-2170 Email Us
Form Filing — Life Insurance Devin Rhoad Supervisor, Life and Annuities 410-468-2223 Email Us
Guaranty Fund — Life & Health Brenda Wilson Associate Commissioner 410-468-2170 Email Us

 

 

Medical Directors for HMOs & Private Review Agents (Utilization Review)

Issue

Name

Title

Phone

Email

Medical Director & Private Review Agent Certification Ellen Woodall Chief Administrator 410-468-2170 Email Us

 

 

Property & Casualty Rates and Form Filings

Issue

Name

Title

Phone

Email

Property & Casualty — General Kathy Schott Unit Manager 410-468-2008 Email Us
Property & Casualty — Administration, Surplus Lines Eligibility Anne Christ Chief Administrator 410-468-2313 Email Us
Questions about Submission of Filings, SERFF, Plans of Withdrawal
Rate & Form Filing — Private Passenger and Commercial Automobile, Medical Malpractice Marsha Hall Review Analyst 410-468-2314 Email Us
Rate & Form Filing — Commercial Lines, Crime, Fidelity, Surety, Bonds, Warranty Anne Christ Chief Administrator 410-468-2313 Email Us
Rate & Form Filing — Premium Finance Companies, Motor Clubs, Mechanical Breakdown, Vehicle Service Contracts, Travel, Commercial Lines
Rate & Form Filing — Homeowner and Dwelling Fire, Windstorm Exclusions and Moratoriums for All Lines, Refusal to Write Based Upon Geographic Location Shirley Corbin Review Analyst 410-468-2316 Email Us
Rate & Form Filing — Status of Filings, Appointments to Review Filings, Questions About Filing Fees and Submission of Filings Alicia Jackson Intake Coordinator 410-468-2312 Email Us
Risk Purchasing Group Registrations Geraldine Howard Administrative Assistant 410-468-2302 Email Us
Statistical Reporting — Actuarial Issues, Data Calls, Rate Guides, Workers Compensation, Medical MalpracticeOn-Line Closed Claim Reporting), Title Linas Glemza Actuary 410-468-2044 Email Us

 

 

Office of the Commissioner

Name

Title

Phone

Email

Therese M. Goldsmith Insurance Commissioner 410-468-2090 Email Us
Nancy Grodin Deputy Commissioner 410-468-2018 Email Us
Michele T. Oshman Associate Deputy Commissioner 410-468-2018 Email Us

 

 

Other Staff Functions

Issue

Name

Title

Phone

Email

Counsel J. Van Lear Dorsey Principal Counsel 410-468-2023 Email Us
Fiscal & Procurement Jim Langford Director, Fiscal Services 410-468-2372 Email Us
Premium Tax Jim Langford Director, Fiscal Services 410-468-2372 Email Us
Management Information Systems Paula Keen Chief Information Officer 410-468-2059 Email Us
Public Affairs, Media Relations Vivian D. Laxton Director, Public Affairs 410-468-2007 Email Us
Web Content Vivian D. Laxton Director, Public Affairs 410-468-2007 Email Us
Webmaster Olga Chernoff Webmaster 410-468-2053 Email Us
Human Resources Tracey Dailey Director, Human Resources 410-468-2463 Email Us
Government Relations Nancy Egan Director, Government Relations 410-468-2488 Email Us
Regulations Catherine Grason Director, Regulatory Affairs 410-468-2201 Email Us