Consumer Publications

The Maryland Insurance Administration (MIA) encourages consumers to learn as much as possible about their insurance before they make a purchase. These materials provide information about most types of insurance from auto, homeowners, health and life policies to annuities, title insurance, and coverage for boats. Learn about preparing for natural disasters, preventing insurance fraud, considering insurance options when traveling, and understanding how your credit score affects your insurance rates.  

If you do not see a publication that addresses your question(s), please send an email or call 1-800-492-6116 and ask for the Consumer Education and Advocacy Unit.


All the forms and reports on MIA website are available for download in a .pdf format. If you do not have the free viewer from Adobe, select the button to the right and download the software prior to getting your forms.


General Information

Consumer Advisory - Why Has My Automobile Insurance Premium Increased?

A Consumer Guide to Insurance Fraud

A Guide for Consumers Filing a 27-1001 Civil Complaint
For consumers with Property and Casualty insurance policies who believe their insurer failed to act in good faith

Consumer Advisory - Tips for Reviewing Insurance Coverage in Tough Economic Times

Finding Insurance Company Ratings
List of organizations that rate insurance companies

Frequently Requested Phone Numbers of Other Resources

How the Maryland Insurance Administration Can Help
In 10 languages: English, Chinese (traditional and simplified), French, Haitian Creole, Korean, Spanish, Russian, Tagalog (Philippines), and Vietnamese

Insurance Assistance for Maryland Consumers
How the Maryland Insurance Administration can help you with your insurance concerns.
En Español

Insurance Preparedness for Natural Disasters
En Español

Insure U
An educational program to assist consumers with insurance needs at various stages of life.

Winter Weather and Insurance
Consumer Alert from the National Association of Insurance Commissioners (NAIC) about property damage. 



Order Brochures

List of Brochures  
This list includes publications by other organizations that can be ordered from the MIA related to various insurance topics, including  long-term care insurance, Medicare, life, and small employer health plans.

Other helpful materials include the Maryland Insurance Administration's annual reports and a variety of legislative and topical reports.


Policy Regarding Reproduction of Consumer Materials


These publications have been produced by the Maryland Insurance Administration (MIA) to provide consumers with general information about insurance-related issues and/or state programs and services. Publications may contain copyrighted material used with permission of the copyright owner. Publication herein does not authorize any use or appropriation of such copyrighted material without consent of the owner.

All publications issued by the MIA are available free of charge on the MIA's website or by request. The publications may be reproduced in their entirety without further permission of the MIA provided the text and format are not altered or amended in any way, and no fee is assessed for the publication or duplication. The MIA's name and contact information must remain clearly visible, and no other name, including that of the company or agent reproducing the publication, may appear anywhere in the reproduction. Partial reproductions are not permitted without prior written consent of the MIA.